Excursion en bateau sur l'île de Saona avec buffet le midi

The day was spent mostly travelling to and from the excursion. This is not made clear. The waiting around for the various transport in heavily crowded areas felt unsafe at points especially as you are usually harassed by people trying to sell you things that are either endorsed by the TUI guide or they do nothing to stop it

We really enjoyed the trip once it got going. The staff and service is what let the trip down. There was no organisation when we were dropped off and were left standing and fighting for shade for an hour while the guide was coming from Punta Cana. Our return bus was also late, resulting to us being taken to a service stop to transfer. The trip itself was amazing, stunning views, but the service and staff needs improving

We met some lovely people on the day trip. Really enjoyed the catamaran and speedboat. The island was a HUGE disappointment. Pebbles and rocks in the water made it impossible to swim. The island was dirty and there was lots of litter on the sand. It did not look anything like the advertisements. The food was atrocious and there wasn’t enough to go round - especially because the greedy photographer woman went up first and took massive portions. Begging for tips was too much as well.

Soana island was beautiful but the food was covered by flies everywhere and would be much better if the foods had lids to protect it. And the staff on boats need better training in securing boats when transferring people from one boat to another as it was quite scary trying to step from one boat to the other in the open water to be taken to the island. I even mentioned that they need to secure it better by tying ropes boats together as they would fall in water am be trapped between boats.

was okay. wouldn’t recommend, only spent 2 and a half hours on the island and only got a small part of the beach. 12 hour day and only 3 hours of it spent in natural pool and on the island all together. not a lot of communication about transportation and kind of just left to figure it out on our own and left at a shop with no communication.

Parts of this experience was really enjoyable, the catamaran and speed boats were great and the opportunity to swim in the sea on the outward journey was amazing. However this was all overshadowed by a number of things, and I do not have enough space to detail it all but included the pick up and it was organised chaos, when we arrived at the island the buffet was poor inedible and covered in flies , just rows sun beds,on return we had to wait at least 30 minutes for the coach to pick us up.